FAQ

Q: What is the difference from a normal printer?

A: Built-in battery, palm size, bluetooth connection, with Android / iOS APP, you can edit and print anywhere, using thermal paper without ink cartridges, the overall printing cost is lower than a normal printer. The paper is 58 mm wide (about 1/3 of A4 paper) but the length is not fixed and no wasting.

Q: What is the consumables? Can it have color print?

A: The applicable thermal paper size is 57 (width) * 30 (paper roll diameter) mm, and also supports self-adhesive thermal paper and label thermal paper. At present, there are three kinds of thermal papers can print blue, red or yellow in market. You can find regular photo printers easily in market, while the price is more than USD100, and the cost of printing a single photo is about 0.5USD average, flexible length is not available.

Q: Is there an advantage over other similar products?

A: 1) Exclusive support for intelligent identification of any specification label; 2) PC driver can be installed as a normal printer; 3) APP optimization and content update will be the best; 4) The most cost-effective, the best print quality comparing from similar products.

Q: Can I print remotely?

A: When the mobile phone or tablet keeps the bluetooth connected printer, the APP can receive information sent by others and print it out automatically.

Q: How long does it take to charge once?

A: The standard USB charging head can charge the printer, or can be connected to a computer for charging. The standard fully charging time is about 2 hours, and support about 10 rolls of paper.

Q: What is the QQ/WeChat/Facebook/Line authorization login?

A: The function of using friends/materials collection needs to identify the ID. For the convenience and security of the user, use QQ/WeChat/Facebook/Line and other authorized logins, and correspond to different friends list. You can exit or switch the login account in the [My] interface. Each QQ or WeChat/Facebook/Line corresponds to a different ID.